Privacy Policy sama88 —
Your Data, Our Responsibility

Welcome to the sama88 Privacy Policy page. We understand that your trust in our platform depends not only on the quality of the games we offer, but also on how responsibly and transparently we handle your personal information. This document is written in clear, plain English so every Malaysian member can fully understand their rights and protections.

By using the sama88 platform — whether via the website, mobile app, or any related service — you agree to the terms of this Privacy Policy. We encourage you to read this document carefully in full before registering or continuing to use our services.

Sama88 collects various types of information from members to ensure our services run smoothly, securely, and in compliance with regulatory requirements. The following are the categories of information we collect:

Data Category	Data Examples	Primary Purpose
Identity Information	Full name, date of birth, ID card number, passport	Account verification (KYC)
Contact Information	Email address, phone number, residential address	Communication & Verification
Financial Information	Bank account number, deposit & withdrawal records	Transaction processing
Technical Data	IP address, device type, web browser, location	Security & fraud detection
Activity Data	Gaming records, wagering, wins, login history	Analytics & compliance

Information you provide to sama88 is used responsibly and only for the stated purposes. We will not use your data for any unrelated purpose without your prior consent.

• Handles account registration, identity verification, and KYC processes as required by regulatory bodies.
• Processes deposits, withdrawals, and all financial transactions in your account securely and efficiently.
• Sends important account notifications, selected promotions, service updates, and security information.
• Detects and prevents fraud, money laundering, multi-account use, and other suspicious activities that could compromise the platform.
• Personalizes your gaming experience — including game recommendations, relevant bonus offers, and tailored VIP programs.
• Fulfills legal and regulatory obligations imposed by the relevant authorities under sama88's licensing jurisdiction.
• Improves the platform, user interface, and overall service based on aggregated usage data.

Your data security is sama88's top priority. Our platform uses multi-layered protection to keep your information safe from unauthorized access, leaks, or misuse at all times.

• All communications between your device and sama88's servers are protected using 256-bit SSL encryption, the highest security standard in the industry.
• Sensitive data such as ID card information, bank account numbers, and passwords are stored in encrypted format using one-way hashing algorithms that cannot be decrypted.
• An active intrusion detection system (IDS) continuously monitors all incoming and outgoing traffic on sama88's servers 24 hours a day, 7 days a week.
• Two-factor authentication (2FA) is available for all member accounts to add an extra layer of security during login.
• All staff with access to member data are bound by strict confidentiality agreements and undergo regular data protection training.

Sama88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where data sharing may occur, all within the bounds permitted by law:

• Payment Service Providers: Required financial data is shared with authorised payment processors solely to facilitate your deposit and withdrawal transactions.
• KYC Service Providers: To ensure legitimate identity verification, sama88 works with regulated and certified KYC partners to verify submitted documents.
• Regulatory Authorities: sama88 may be required to disclose certain information to regulatory authorities, law enforcement agencies, or courts when lawfully ordered to do so.
• Fraud Prevention: Relevant technical data may be shared with security partners to identify and prevent fraudulent activity across platforms.

Sama88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform usage patterns. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login verification, session security, and identity confirmation. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymous information about how you use our site to help us improve performance and user experience.
• Functional Cookies: Saves your preferences such as language settings, interface theme, and geographic region to deliver a more personalized experience.
• Analytics Cookies: Helps us understand aggregate user behavior to improve platform content, navigation, and features.

You can manage cookie settings through your web browser at any time. Disabling certain cookies may affect some platform features, but core functions such as gaming and transactions will continue to operate fully.

Sama88 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law. The following are our general data retention guidelines:

• Active account data is retained for as long as your account remains active on the sama88 platform.
• Financial transaction records are retained for a minimum of 7 years from the transaction date to meet audit and financial regulatory requirements.
• KYC data and identity verification documents are retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Communication logs and customer support records are retained for 3 years for dispute resolution and service improvement purposes.
• Technical data and access logs are retained for 12 months for security and cyber threat detection purposes.

Once the designated retention period expires, your data will be securely deleted using methods that ensure no recovery is possible.

As a sama88 member, you have certain rights regarding your personal data that we are committed to upholding. These rights can be exercised by contacting our support team via Live Chat within the platform.

Sama88 is a gambling platform restricted to individuals aged 18 and above only. We do not intentionally collect any personal information from anyone under the age of 18.

• sama88's registration process requires age verification. Anyone unable to confirm they are 18 years of age or older will not be permitted to register or use the platform.
• If we find that personal data of an underage individual has been collected inadvertently, we will promptly delete the information and terminate the account in question.
• Parents or guardians who suspect their child has registered an account on sama88 are encouraged to contact our support team immediately.

Sama88 reserves the right to update or modify this Privacy Policy at any time in response to changes in law, technology, or our business practices. Members will be notified of any material changes via in-platform notifications or their registered email address.

The "Last Updated" date at the top of this page will always reflect the latest version of this document. We encourage you to review this page periodically to stay informed about how we protect your data.